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What type of buyer am I?There are two types of buyers: - Corporate Buyer refers to a purchase made by a company such as For Profit, Non-Profit, Partnership, Sole Trader, Co-operative, Social Enterprise and State Entity. - Individual Buyer refers to a purchase made by an individual self-described as Salaried, Freelancers, Self-Employed, Non-Registered Entrepreneurs, Students, and Retirees.
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What is the Know Your Customer (KYC) form?The KYC form is a requirement of a FIUTT-registered business. All buyers will receive a link to complete the Know Your Customer (KYC) form.
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Do you sell artwork internationally?Artworks in the online shop are only available to buyers within Trinidad and Tobago. However, international buyers can send a request via the Contact Form..
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How do you place an order?You can place an order by completing the order form at the end of the Shop page.
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How long will it take to receive my order?Orders can take between 3 to 14 days. It depends on your availability to view the artwork at a designated location.
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Where are the designated locations to view the artwork?The buyer can choose one of the following designated locations to view the artwork: - Framing Shop, Port of Spain - Framing Shop, East Trinidad - Framing Shop, Scarborough
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Can I cancel an order after placing it?If you would like to cancel an order, use the contact form to request the cancellation before making arrangements to collect the artwork.
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What forms of payment do you accept?You can pay for your orders via direct deposit or online banking. Banking information will be provided after viewing the artwork.
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Do I get an invoice for my purchase?You will receive an invoice once you confirm purchase of the artwork and made your frame selection.
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Which currencies are accepted?TTD and USD are the accepted currencies.
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Do I get an artwork valuation certificate for the artwork?Corporate buyers will receive a valuation certificate for tax purposes with the artwork. The seller covers the cost of the artwork valuation certificate.
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Can the artwork be framed?There is the option to frame the artwork before collection. The seller covers the framing cost at this time only.
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How do I collect the artwork?There are two collection options: Without framing and once payment is made, the artist will make arrangements to deliver the artwork; If framing is requested, you can collect the artwork 2-3 days at one of the following the designated location: - Framing Shop, Port of Spain - Framing Shop, East Trinidad - Framing Shop, Scarborough
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